Privacy notice

How Dailo handles law firm website enquiry information

This notice explains how Dailo handles project enquiries, forms, analytics, Microsoft Clarity where enabled, storage, disclosure, and privacy requests.

Dailo uses enquiry information to understand and respond to law-firm website and visibility requests. The contact form is not designed for confidential client information, privileged material, or detailed legal matter facts.

Dailo · Level 26, 44 Market Street, SYDNEY NSW 2000 · info@dailo.com.au

Privacy point

Information law firms send to Dailo

Dailo may receive a name, email address, phone number, firm or company name, current website URL, practice-area priorities, target locations, languages, and project context submitted through the contact form or by email.

Privacy point

Forms, database records, and notifications

Online forms may store submitted fields, source website, source page, timestamps, technical metadata, and handling status. Form submissions may also trigger internal notification emails so the right team can respond.

Privacy point

Microsoft Clarity, cookies, analytics, and advertising tools

Dailo uses or may use Microsoft Clarity and similar analytics tools to understand site interaction through behavioural metrics, heatmaps, and session replay, using cookies and tracking technologies for site optimisation, security, spam prevention, marketing measurement, and service-quality improvement.

Privacy point

How information should be limited

Law firms should avoid sending confidential client information, privileged material, or detailed legal matter facts through the website form. First contact should focus on website, visibility, and business context.

Privacy point

How to ask about privacy

Privacy or enquiry-data questions can be sent to info@dailo.com.au. Dailo is based at Level 26, 44 Market Street, SYDNEY NSW 2000.

Microsoft Clarity disclosure

Behavioural metrics, heatmaps, and session replay

Dailo uses or may use Microsoft Clarity and similar analytics tools to capture how people use and interact with this website. Website usage data may be captured using first-party and third-party cookies and other tracking technologies.

This is used for site optimisation, accessibility and readability improvements, form usability, fraud/security and spam prevention, marketing measurement, and service quality. Microsoft may collect or receive information through Clarity and use it according to the Microsoft Privacy Statement.

Responsible enquiry use

Keep first-contact information focused on the website brief

The most useful first message includes the current domain, priority practice areas or locations, the visible problem, and whether the issue is structure, discoverability, content, rebuild risk, or enquiry quality.

Dailo is a website and visibility partner, not a law firm. Dailo does not provide legal advice and does not replace the law firm's legal review of published content.

Enquiry handling

What happens after a law firm sends project context

Dailo keeps the first response centred on the website, search, answer-engine, AI visibility, content, rebuild, or intake-path problem raised.

Next step

Triage the website context

Dailo reviews the domain, practice-area priorities, target locations, language needs, and enquiry-quality problem so the response stays focused on the website or visibility brief.

Next step

Separate confidential legal material

If a message appears to include confidential client facts or privileged material, the project conversation should be redirected back to non-confidential website, content, and intake-path requirements.

Next step

Use analytics responsibly

Dailo uses analytics and Clarity-style interaction data to improve pages, forms, accessibility, security, and service quality, not to make automated legal or client-intake decisions for a law firm.

Next step

Respond with an appropriate next step

Dailo may suggest a call, a website review path, or a more specific project brief covering SEO, AEO, GEO, AI visibility, rebuild, landing-page, multilingual, or technical SEO needs.

Storage, disclosure, overseas processing, and retention

Dailo does not sell personal information. Information may be disclosed where reasonably necessary to staff, contractors, professional advisers, hosting providers, form/email/database providers, analytics providers, security providers, and other technology providers who help operate the website or services. Some providers may process or store information outside Australia.

Dailo uses reasonable safeguards, but no internet or hosting environment is completely risk-free. Information is retained as long as reasonably needed for enquiry handling, service records, legal or professional obligations, file management, security, dispute protection, and compliance.

Privacy FAQ

Common questions about enquiry information

Should law firms send confidential client information through the Dailo contact form?

No. The contact form is for website and visibility project context. Law firms should not send confidential client information, privileged material, or detailed matter facts through the form.

What does Dailo use enquiry information for?

Dailo uses enquiry information to understand the current website, priority services or markets, and whether the main issue is structure, SEO, AEO, GEO, AI visibility, rebuild planning, landing pages, or intake quality.

Does Dailo disclose Microsoft Clarity and session replay?

Yes. Dailo discloses that it uses or may use Microsoft Clarity and similar analytics tools for behavioural metrics, heatmaps, session replay, security, form usability, marketing measurement, and site improvement.

How can someone contact Dailo about privacy?

Email info@dailo.com.au with privacy or enquiry-data questions.
Contact Dailo

Send only the project context Dailo needs

Share the current website, priority services or locations, and what is not working. Avoid confidential client details or privileged material in the first enquiry.

OfficeLevel 26, 44 Market Street, SYDNEY NSW 2000